DRAFT · NOT FINAL

Returns and refunds

DRAFT — TODO(Andrew): review and approve before opening the store.

Made-to-order items

TODO(Andrew): confirm Printify’s current rules for damaged, defective, missing and incorrectly printed items, evidence needed, reporting deadlines and who pays return shipping.

Changes and refunds

TODO(Andrew): decide cancellation timing, size/color changes, buyer-remorse returns, refund timing and any exceptions required by law. Do not promise a return window until reviewed.

Questions: provedup@gmail.com.